Delivering Modular OOSD - The Vendor's View - Part 2: From Catalogue to Deliver
Doddington Forum - TRACK TWO
Panel Session
Information
Continuing our discussion on modularity and the future shape of OOSD - with a focus on how the airline's product goes all the way from design to delivery and consumption. How can airlines deliver a consistent experience from sales through to airport and onboard? Are vendor solutions ready to plug-and-play with others? What parts of the customer journey or product life cycle should airlines seek to control and differentiate?
