Flight Status Notifications

Flight Status Notifications

Products

Information

Gate change, delay or diversion. Help travellers and staff stay calm and get where they need to be. Keep your customers, staff and subscribers up-to-date with reliable travel information that’s relevant to them. Flight Status integrates with your FLIFO, reservations and other systems to deliver accurate and profiled notifications, helping you to keep your ground operations running smoothly and your passengers in control. Key Features: - Fully customisable workflows, business rules and events - Granular events control - Tailored alerts for travellers, subscribers and staff - Real-time event triggers - Triggered by airline FLIFO feeds for accurate real-time status - Delivery via APP Push and other channels - Support of vouchers, advertisements and travel advice Benefits: - Harmonise your communications across all touchpoints - Reduce traveller and staff stress - Provide targeted and timely information - Optimise your customer experience - Improve ground efficiency and on-time performance
15below15below works with more than 50 of the world’s largest airlines and travel companies - including Ryanair, Cathay Pacific, British Airways and Etihad Airways - providing them with the technology to stay connected to their customers throughout their journey, from booking to arrival and beyond. We specialise in workflow orchestration and personalised passenger communications for the travel industry. Our business rules engine sends two million notifications every day, connecting our customers with more than 800 million passengers each year. Each message is personalised, targeted and sent in real time via multiple channels, including email, SMS, voice, app push and social media, reducing costs and increasing cross and up-sell revenues. As data integration experts we integrate with the industry’s top eight reservation systems and over 100 other internal databases and third-party data sources. During the current crisis, 15below has enabled some of the world’s largest airlines to handle schedule disruptions, re-bookings and refunds without the need to rely on costly call centres and without losing the personal touch. Whether it’s a crisis, sending day-to-day operational messages or promoting a product, our platform helps you keep your customers informed and empowered.

Log in