Queue Manager

Queue Manager

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Filter, update and manage bookings. Automate workflows to power through reservations system queues. Notification queues have never been so efficiently organised. Queue Manager works behind the scenes to give you a smooth new way of automatically sorting, filtering and categorising your PNRs for simple and fast processing. By interfacing with the rest of your system, you can now focus on the task at hand - particularly if you’re working with other 15below products. Key Features: - Sort, filter and categorise PNRs - Perform complex tasks such as MCT, re-accommodation and revalidation - Hold and schedule notification sends - Queue cleaning - Trigger actions with PNR data and changes - Simple setup and management of complex workflows Benefits: - Reduce manual handling, time and costs - Enhance queue visibility - Optimise operational efficiency - Compatible with all other 15below passenger notifications
15below15below works with more than 50 of the world’s largest airlines and travel companies - including Ryanair, Cathay Pacific, British Airways and Etihad Airways - providing them with the technology to stay connected to their customers throughout their journey, from booking to arrival and beyond. We specialise in workflow orchestration and personalised passenger communications for the travel industry. Our business rules engine sends two million notifications every day, connecting our customers with more than 800 million passengers each year. Each message is personalised, targeted and sent in real time via multiple channels, including email, SMS, voice, app push and social media, reducing costs and increasing cross and up-sell revenues. As data integration experts we integrate with the industry’s top eight reservation systems and over 100 other internal databases and third-party data sources. During the current crisis, 15below has enabled some of the world’s largest airlines to handle schedule disruptions, re-bookings and refunds without the need to rely on costly call centres and without losing the personal touch. Whether it’s a crisis, sending day-to-day operational messages or promoting a product, our platform helps you keep your customers informed and empowered.

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